Whether you have been doing business in the form of B2B or B2C and even D2C, the development of your organization comes under the supervision of ecommerce ERP integration. Generally, eCommerce erp can easily handle the accounting; sales force and with the help of CRM provide the best customer relationship management. All the systems regarding ERP for ecommerce build an extension of your organization’s breadth and depth positively. That means, whatever your organization, you should come to have a deep knowledge the ERP and eCommerce integration. For the best knowledge, do not skip the page as today this article will make you know about ERP for eCommerce.
eCommerce ERP Integration Definition
To know the working system of both, ERP and eCommerce, at the beginning stage, you have to give importance to eCommerce logistics included by fulfilling orders, payment processing, managing inventory, calculating taxes, handling returns, and provide for the best customer support. If you have a small business and small operation, you can have a warehouse one or two, and a shipping fleet with multiple employees for easy access.
It is good to know that there are a few ways to use ERP with the modern eCommerce system. In that case, you will have an opportunity to utilize the best eCommerce solution’s AP according to your knowledge for easy integration. Even you can use a third-party system with 3rd party system made of pre-built integration used by API.
Moreover, you can come to utilize an ERP through a native eCommerce integration. It is very important to know that an ERP for ecommerce with native integration is the most effective one that works well for future needs. The ERP companies are the maker of native integration in need of eCommerce based on the exposing of ERP as well as API. If the business becomes crazy, the integration is then agile for the market according to its changing needs.
The Important ERP Features For eCommerce Business
The eCommerce business comes with the best integration through the eCommerce platform by the ERP solution and behind the process, there must be a few key features included in the ERP search Criteria. The features are mentioned below.
Finance
With the help of the general ledger, the AP (accounts payable) and Accounts Receivable (AR) come to be managed through QuickBooks. The cloud ERP allows you to manage the tasks for supplying real-time updates of eCommerce. For example, whenever an eCommerce site runs under the ERP solution, it then and there shows up the sales order and its importance through the financial statesman. Immediately, the payment goes and is seen as revenue.
It is also important that the venture capital and the bank loans both are not sufficient for development using accounting software like Quickbooks. With an ERP system, the documentation and information are 100 percent accurate. Moreover, an ERP system shows to audits your inventory, your finances, and your customers along with opportunities and relationships even the sales integrating eCommerce platform with ERP.
CRM
For better performance, you need to know the reason behind a win-win situation made by the integration of ERP and CRM in eCommerce solutions.
A well-performed eCommerce business must have standardization with an effective mode to manage leads, opportunities, contacts, and opportunities as well as the happening during each process of the sales cycle. On the other way, you have to have an integrated CRM solution that provides access to every department for synchronizing data from a single source.
Making a marketing database in the integrated solution helps you to reach out easily to customers with the offers such as sales, discounts, and special promotions. The promotions are designed for the eCommerce platform keeping inside and the ERP for ecommerce companies, the system comes to understand the process of receiving, making a record for later reporting.
Apart from these, eCommerce ERP and CRM come to integrate an omnichannel commerce environment. The centralized CRM associates orders with the correct customer. The main purpose of the CRM is to monitor how the customers are engaged with you all the time.
Inventory Management
When business comes to boom then tracking inventory comes more complicated, In that time, you need to know the exact place of your products and the condition of your customers as they want to know whether the products are in stock or not. The ERP solution becomes an effective one to interact with this information for everyone. The solution ERP provides real and accurate time for accessing available inventory whether the availability is in the warehouse or in transit. In that situation, you are also privy to inventory costs and recorder quantize.
Shipping, Distribution, and Warehouse Management
The wholesale distribution steps and process is complex, including PO receiving, wave and batch picking, packaging, transferring, putting away, and physical counting. With eCommerce ERP, these tasks become automated. Warehouse employees can use devices like phones or tablets to perform their daily tasks, lot & serial number tracking prevent mistakes, and EDI compliance is managed by third-party EDI software. In the distribution, the process comes multifaceted along with wave and batch packaging, picking, receiving, transferring, and physical counting. With the ERP, all these tasks come in automation.
Management of Product Information
Generally, you give an effort in a different way to sell the product among the customers and your main focus comes with information within an ecommerce ERP solution. The process is very critical. The information is about your product pricing, vendors and customers and their pricing, and even about the products. The location managed with your information allows you to push the information to many locations.
To make the right management for product information, essentially, you need a content management system. In that case, for example, you can use multiple websites and the websites allow you to know the difference among audiences in their appropriate audiences.
The Most Effective Advantages of integrating eCommerce ERP
Selecting an ERP solution based on the features listed above affords you many advantages, including a better online experience, pricing management, access to valuable data, increased productivity, and process visibility.
The right selection of ERP for ecommerce based on the topmost features brings many benefits such as better experience online, management for the price, access to valuable data, improved productivity, and process visibility.
Better Experience Online
The topmost online experience for the customers comes from the level of customer engagement. As an example, the eCommerce ERP solution works rightly for your fulfillment and informs the customers during the manufacturing process, product boxing-up, and item shipment.
Price Management
Price management comes as the name of management for product information. It can manage your product pricing within ERP. You can come to customize your response to different customers. For example in the case of B2B, if one customer comes to negotiate rates and the other one cannot negotiate, you can easily push the correct information to focus on the eCommerce platform normally. Even you can also determine the access to the rights of individual customers for your product.
Access to Valuable Data
You must have access to valuable data in need of ecommerce ERP integration. The data should be pulled in real-time out of eCommerce sites where the data has been stored. This particular data comes to be used for actionable forecasting and reporting.
Process visibility
The leads you need to put invisibility. With the leads, you can easily generate reports showing your company in need of returns, inventory, and sales. You can also identify and the assess profitability of your business.
Improved & increased productivity
Improved and increased productivity brings good results among employees during the ERP for ecommerce. It is like the centralized system of data in records and tasks such as automatic tracking, inventory deduction at the time of fulfillment, or an automated process for purchase depending on the request and increased productivity.
Top Most Benefits for eCommerce ERP Integration
- The process of eCommerce ERP integration reduces manual work and as a result of that, it saves time and increases productivity. Apart from these, it reduces errors during entering an order in case of entering data regarding customers and shipping.
- Synchronization in streamlining inventory provides updates for track and provides accurate inventory levels for customers without hiring staff.
- Automatic notifications for customers make the orders shipped and even allow tracking of the delivery of the products.
- With your effort, simply you can come to manage the price and product changes for inventory.
- The process under erp for e-commerce companies will provide an extreme level of flexibility to add the products to multiple online media like websites & social medial and even social media.
Conclusion
Connecting ERP software with your eCommerce store enables you to improve your business’s customer service. If you are implementing ecommerce ERP for a big company there are a lot of complicated operations. A better eCommerce ERP integration allows the company to grow and scale by improving processes efficiently, making it a better option for large and small businesses.